We are seeking a dynamic and organised individual to join Focus team as a Deputy Day Service Manager. This role is pivotal in ensuring the smooth day to day operation of our Day Service, which provides opportunities for people with care and support needs so that they feel empowered to live life to the full and unlock their potential. 

As the Deputy Day Service Manager, you will have line management responsibility for a well-established care team. 

Working with the Day Services Manager, you will be responsible for ensuring the service in which we deliver is of the highest quality whilst ensuring the wellbeing of all those who work and attend are met in a personalised way.

On a day-to-day basis you will:

Assist the Day Service Manager to ensure that the people we support’s needs are met in a safe and personalised way. 

Work collaboratively with the people team to recruit, onboard and induct new members of the team into their hubs and ensure they have a good understanding of our mission and vision by living our values day to day.

Work closely together with the service manager and your team to ensure a quality and safe service is always provided.

Have overall insight into the care provision being provided ensuring our care planning documentation is of a high standard.

Manage the training compliance of the service, working closely with the Head of People and Culture and your team. 

Liaise with the individuals we support, their families, social workers and health professionals.


  • On the job training
  • 20 days annual leave plus 6 concessionary days
  • Matched Pension up to a 5% contribution
  • Life Assurance worth - 4 x Annual Salary
  • Subsidised Lunch
  • Employee Assistance Programme

How to apply

If this sounds like you and you want to be part of a team that is fun, passionate and dedicated to improving the lives of those we support then please complete the attached application form and submit to [email protected]

Application Form

Recruitment Pack

We are committed to equal opportunities and welcome applications from all sections of the community, irrespective of race, colour, age, gender, sexuality or disability. If you have any access requirements or general support to apply for this role the please do get in touch with our People team who can help you through the process: [email protected]/0121 818 1186

You can find more information about Focus on our website 

Focus Birmingham | Charity for sight loss and complex needs

Closing Date: 5th July 2024 (Midnight)

Shortlisting Date: 8th July 2024

Interviews will be held from 9th July 2024


Complex Needs Support Services
Contract type
Monday to Friday, 9am - 5pm, 60-minutes break
Weekends and additional hours when required