Frequently Asked Questions about Coronavirus which is affecting countries around the world at the moment, including the UK.

Q: What is Coronavirus?

A: Coronavirus, also known as (Covid-19), is a respiratory infection that can affect your lungs and airways.

Q: What are the symptoms of Coronavirus?

A: Covid-19 starts with a fever, followed by tiredness, muscle pain and a dry cough which leads to a shortness in breath.

Q: What do I do if I have flu-like symptoms such as a high fever or a new persistent dry cough?

A: Anyone with a fever or persistent cough should stay at home for seven days if they live alone or 14 days if they live with others and take government advice by visiting

Q: What should I do if I have an underlying illness?

A: If you have a severe illness including anyone:

Aged 70 or older (regardless of medical conditions)

Under 70 with an underlying health condition listed below (i.e. anyone instructed to get a flu jab as an adult each year on medical grounds):

You should self-isolate for 14 days and the NHS will contact you directly with more stringent measures you should take in order to keep yourself and others safe.

Q: I have recently returned from abroad – what should I do?

A: If you don’t have any symptoms you can return to your daily routine but if you are displaying symptoms you should stay indoors follow the Government self-isolation guidance. For more information, visit

Q: How can I help prevent the spread of Covid-19?

A: You can socially distance yourself by:

  • Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough.
  • Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible.
  • Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information.
  • Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, and clubs.
  • Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media.
  • Use telephone or online services to contact your GP or other essential services.

Q: How do I protect myself from getting Covid-19

A: Don’t get in close contact with someone who may have symptoms of Covid-19, don’t share cutlery and maintain the NHS guidelines for hygiene, which you can find at

Q: When should I wash my hands?

A: After visiting a public space, including public transportation, markets, places of worship and after touching surfaces in and outside of your home.

Q: How long should I wash my hands for?

A: You should wash your hands for at least 20-30 seconds with soap. Or use a hand sanitiser when you get home or into work, when you blow your nose, sneeze or cough, eat or handle food.

Q: What should I do if I am reducing my social contacts but need assistance with food and medicines?

A: You should ask family, friends and neighbours to support you and use online services. If this is not possible, then the public sector, business, charities, and the general public are gearing up to help those advised to stay at home.

Q: What should I do if I have hospital and GP appointments during this period?

A: You should be able to access medical assistance remotely, however, if you have a scheduled hospital or other medical appointment during this period, talk to your GP or clinician.

Q: How can I look after my mental health regarding the Covid-19 situation?

A: At times like these, it can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse. There are simple things you can do that may help, such as:

  • look for ideas of exercises you can do at home on the NHS website
  • spend time doing things you enjoy – this might include reading, cooking, other indoor hobbies, listening to the radio or watching TV programmes
  • keep your windows open to let in fresh air, get some natural sunlight if you can, or get outside into the garden.

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